Monday, December 14, 2009

Knowledge management in the public sector: stakeholder partnerships in the public policy development

Summary
This paper discusses the importance of the Knowledge Management in the public sector. The government has come to realise its importance since it plays a major role in coming up with a good public policy. A public policy is said to be effective through enhance decision making within public services. Developing a knowledge-based partnership is considered to be a critical success factor in creating, disseminating, transferring and applying the knowledge between the public sector and stakeholders. This is the KM process that needs to be practiced by the government and stakeholders to achieve greater participation and knowledge sharing. This is very important as the paper has stressed that knowledge is a core strategic asset. The partnership can result in coming up with issues as there will always be different views, misunderstanding and value-based disagreements. To have the desired results, communication must be knowledge-effective and providing a feedback will help resolved these issues. Both the government and stakeholders have their own capacity to develop a good public policy. Therefore, it is important to have an active participation in decision-making and to form a knowledge-based within partnership. This increases the collaboration but must be guided by KM goals and strategies. In this way, this can lead to effective and efficient means of sharing and transferring of knowledge. Thus, public policy becomes more effective.

Review
This paper has stressed the need for comprehensive KM within and in support of the public sector. It reveals that KM plays a vital role in the public sector for delivering an effective public policy through partnership with stakeholders. From the analysis of the issues as a cause of partnership, the commentator is suggesting to have a collaboration models between the public sector agencies themselves as well as between public sector and stakeholders. Deeper studies on KM in the public sector should be taken into consideration to look at ways of enhancing the public service delivery.

Posted by Chariebel Enerio for Knowledge Regiment

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